Frequently Asked Questions
What are the advantages of your products?
We offer factory wholesale prices and high-quality products that meet US or EU standards. We provide high-level service, including OEM/ODM and trade assurance orders for a worry-free shopping experience.
How can I request a sample order?
Sample orders are welcome. Once you choose a product, contact us to arrange it. While sample unit prices may be higher than formal orders, we provide discounts on subsequent formal repurchases.
Is product customization available?
Yes, OEM customization is available for formal orders. We can print your logo if the quantity is 2x the MOQ, customize product size at 3x the MOQ, and design custom packaging at 4x the MOQ.
How do you ensure timely delivery?
Most cargo departs from major transshipment ports, reaching them from our factory within 1-2 days. We maintain an on-time delivery rate above 98% across air, sea, and railway routes.
How do you ensure product quality?
We have a dedicated quality inspection team. We perform random inspections on raw materials upon entry and a full inspection of all finished products before they leave the factory to ensure no defects.
What kind of after-sales support is provided?
We assist with sourcing based on market needs via our R&D team. For long-term partners, we maintain dedicated files for demand and order management to track inventory and protect your privacy.
GoLive Fitness
